“How can we help you right now?”

WHAT

On-demand problem solving for individual team members which is tracked to measure our performance and often forms the basis of training recommendations for your organization.

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WHY

Fast response times get your people back to work as fast as possible. Data analysis allows us to identify common issues that we can address through proactive measures.

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WHEN

As-needed during regular business hours. (After-hours support is also available.)

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WHO

Our in-house help desk team and your staff.

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Tips on tap

We created our "sweet tips" program to decrease common help desk inquiries.