Your health and wellness, as well as the health and wellness of our team, are a priority at Birmingham Consulting.  We continue to monitor announcements and best practices from our public health regarding COVID-19.  We have all been encouraged to practice social distancing in order to flatten the curve of the COVID-19 virus and many have been encouraged to work from home.

Our team at this time is working remotely and are not physically in our office.

What does this mean for how Birmingham Consulting can support you during this time period? 

Our team will support you remotely and only if required, will perform an onsite visit if we are unable to solve your problem remotely.

  • Onsite support will be determined based on service request and urgency.

  • Team members will bring their own PPE (Gloves / masks / sanitizer)

  • Clients requiring further protective measures will need to provide to our team members assisting them onsite.

The best way for you to access support at Birmingham Consulting has not changed.  Email support@birmingham.ca for any service or support request. 

If you are unable to email, you can call the office at 289-895-8948, leave a message and a ticket will be entered for you. 

If we determine that we will need to come onsite to your organization:

  • We will do our best to first try and coordinate an onsite visit after your regular hours.

  • Please ensure all high touch surfaces have been appropriately disinfected prior to our team member arriving; this includes wiping down your keyboard, mouse and possibly printer or any device they will be attending to.

  • Our team member will have personal hand sanitizer and will use before and after working with your equipment.

Please note our team will not perform any onsite visits in a personal residence or public space.  We will only perform an onsite visit to your organization’s main place of business.

Thank you for understanding during your difficult time.  Be safe and stay healthy.  We all can flatten the curve and the spread of the virus by each of us doing our part.

Thank you

The Birmingham Consulting Team